Returns & Refunds Policy

At MP Gymnastics, we're all about keeping things simple and making sure you're happy with your purchases. Our Returns & Refunds Policy might have a unique twist, but trust us, it's all for your benefit.

No More Mix-Ups

Cutting out the exchange process means fewer chances of mistakes. You'll get your refunds accurately and faster! 

Speedy Refunds

When we refund you directly, your money bounces back into your account quicker than you can do a cartwheel.

 Shop Your Way

With our refund-only deal, you get to decide when and if you want to snag another item from our site. Your shopping, your call!

Crystal Clear

Our policy is as clear as a perfect landing. No hidden twists, just straightforward terms to keep us on the same page.

Let us break it down for you, so you know exactly what to expect. 

1. Who's Eligible for Returns and Refunds?

- Got something you're not thrilled with? No worries! You've got 30 days from the delivery date to request a return and refund. 

- Keep the tags on, and make sure those leotards and tops are in tip-top shape, unworn and unused. 

- Custom goodies are like your own personal treasures and can't be returned, unless there's a sneaky defect or they arrive damaged. 

2. How to Start a Return or Refund Party?

- Drop us a line at to kick things off. Let us know your order details and why you're looking to return/refund. 

- Snap a pic if your item's got a hitch, and include it in your message. 

3. Returns for Defects/Damage

- If something's wonky with your gear or it's damaged, we've got your back with a full refund. 

- In some cases, we might ask you to ship it back so we can give it a once-over. No sweat, we cover the shipping costs.

 4. Returns for Other Reasons

- If it's a style thing or a "whoops, wrong size" situation, no worries! You'll get a refund on the item's price. 

- You'll handle the shipping fee for getting it back to us.

5. Getting Your Money Back

- Once we've got your return and checked it out, your refund will be processed within 2 business days. 

- Your refund dances its way back to your original payment method. 

6. No-Go Zone

- Custom stuff that's not flawed is yours to keep.

- Items need to be in their original glory. We're talking no misuse, no missing parts, and no damage. 

7. Shipping Smarts

 Shipping fees from your initial order? Not refundable, unless there's a defect or damage. 

Options for Return Shipping:

 - Wanna take charge? Feel free to use your own shipping method for the return. Your call, your shipping company!

 - Want us to do the heavy lifting? Request a return shipping label from our customer support team. We'll sort out the cost, and all you gotta do is zap us the amount through a quick bank transfer. No fuss, just quick and easy! 

In person-returns:

Prefer a personal touch? You're welcome to bring your items directly to our shop! Just arrange a schedule with our customer support team, and we'll be ready to assist you in person. Your convenience is our priority.

We want returns to be as seamless as possible for you. If you have any questions or need assistance, our dedicated customer support team is here to help, whether it's through shipping or an in-person visit.


WhatsApp: (+351) 913 006 553

Thanks for being part of MP Squad! This policy's all about making things easy for you and our commitment is to make your experience smooth and enjoyable.