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Transfer of color or discolor can happen, especially when dark and light colors are combined in the same product. This is a common problem in the textile industry that becomes more regular in certain conditions, for example: if the product is left to dry over other fabric.
MP Gymnastics does not take responsibility and does not exchange products because of color transfer or discolor situations in the fabric. Every MP article should be taken care of according to important rules to extend their durability. We ensure that superior quality fabric and complementary materials are used in our production; even so, any lycra-based products should be considered fragile, demanding extra care:
The washing should be delicate, by hand and with excessive water flow. The water should be cold.
The articles should be washed separately and turned inside out.
You should only use soft detergents.
They should not remain in the washing water.
They should be dried with a clean towel firstly and hanged in a plastic hanger to dry. Do not expose them to direct sunlight.
Do not use softeners.
Do not dry clean or iron.
Some lycras can lose their shine or color when in contact with perspiration with certain Ph, or deodorants. We do not take responsibility for losses of shine, stains or discolor of the fabrics after being used.
SHIPPING & DELIVERY POLICY
Orders & Deliveries
Please note that the reservation of your order is only assured when the payment is made.
Deliveries are made to the shipping address in 2 to 10 working days, from the moment we receive your payment.
- Portugal Continental: 4€
- Portuguese Islands: 15€
- Spain: 6€
- France: 13€
- other EU countries: 15€
- rest of the World: 30€
- Portugal Continental: 4 business days
- Portuguese Islands: 7 business days
- Spain and France: 6 business days
- Other EU countries, Canada, USA, Iceland, Liechtenstein, Norway e Switzerland: 8 business days
- Latin America, Asia, Eastern Europe and Africa: 9 business days
RETURNS & EXCHANGES POLICY
You can exchange or return your product within 15 days of your purchase, as long as the product is not damaged.
In case you need to exchange an item, you should previously contact us by email. After understanding what you need, we ship the new item at our expense. When the new item arrives at your door, you only need to return the one you have to the shipping company.
If you wish to return an item, please contact us by email and we will give you all the details you need.